Product: Bon Ton Stores Shipping Service Clear all filters (0 of 7 reviews match)
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Buyer beware: I placed an order for a king size down comforter, and was sent a microfiber twin comforter that retails for $10 in the packaging of a down comforter. Upon receiving it, I contacted their customer service and they insisted I send it back so they could...
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1.4
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Bon Ton Stores Shipping Service
#1186437
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I purchased a diamond pendant necklace (for a ridiculously low price) and paid extra for 2 day shipping. Via the tracking, it was going to arrive a day late. I complained. It did arrive on time (doh!). They still refunded my shipping, just for the tracking confusion....
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5.0
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Bon Ton Stores Shipping Service
#1148545
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Bon Ton Stores - Waste of time and money

Ordered purse. Waited more than three weeks to receive it. Wrong purse received. Sold out of original purse. I hate this company.
1.0
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Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
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Bon Ton Stores Shipping Service
#1146977
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Shoes I wanted were not in my size so clerk offered to order them online and have them shipped to my house. Transaction was rung up without coupon and realized only after my credit card was swiped. She said there was nothing she could do. I said please cancel that...
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Bon Ton Stores Shipping Service
#1028207
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TWO LEFT BOOTS. Now guess what...after several calls to Grace, the show manager, after emailing corporate, BonTon refused to correct the issue. Yeah, BonTon, if you are struggling to compete in the retail world, I have no sympathy, as I lost $99 (sale price) on YOUR...
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5.0
Wyomissing, Pennsylvania
Product
Bon Ton Stores Shipping Service
I liked
  • Always loved this store
#953713
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ordered a pair of shoes through Yonkers on 8/5/16 for my wedding.Received order on 8/11/16. One shoe size 8 and one shoe size 10. Called customer service and was told the order would be replaced and shipping expiated. I was to receive the shoes on 8/15. surprise no...
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Bon Ton Stores Shipping Service
#903041
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We ordered two down pillows from Elder-Beerman, a division of Bon Ton, on their Columbus Day sale. ThisBon-Ton Order#717496926 Received‏ Pillow fiasco Bon-Ton Order#717496926 Received Sue Edwards 11/21/15 [Flag this message] To: Sue Edwards Date: Tue, 13 Oct 2015...
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1.5
Product
Bon Ton Stores Shipping Service
I didn't like
  • Nonresolution to the terms of the columbus day sale
#740163
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