Contact Bon Ton Stores Customer Service
Bon Ton Stores Phone Numbers and Emails
Toll-Free Number:
-
(800) 945-4438
Customer Service:
-
(800) 526-7534
Bon Ton Stores Emails:
General Info
Media
Contact Information
Bon Ton Stores Website:
Bon Ton Stores Help Center:
Corporate Office Address:
The Bon-Ton Department Stores, Inc.
Corporate Office 2801 East Market Street
York,
Pennsylvania
17405
United States
Summary of Bon Ton Stores Customer Service Calls
155
TOTAL
CALLS
CALLS
02:34
AVG CALL
DURATION
DURATION
14%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Bon Ton Stores?
Payments and Charges Question:
- “Payment”
- “Pay bill”
- “Fraud”
Request for Information Question:
- “About an order”
- “About my bill”
- “A check concerning my grand daughter”
Account Question:
- “Carsons balance question”
- “Check balance”
- “Account”
Employment Question:
- “Im a former employee i need w2 information”
- “W2”
- “Former employee 401k information”
Shipping and Delivery Question:
- “Wrong size sent on an item on an order placed.”
- “Shipment questions”
Return/ Replace Question:
- “Return”
Cards Question:
- “My gift card”
- “New card”
Refund Question:
- “Refund status”
Product/ Service Question:
- “Warranty”
Activation/ Cancellation Question:
- “Cancel card”
Other Question:
- “Stale chips”
- “Unused Merchandise credit”
- “Teturn”
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Bon Ton Stores